Online Mediation Demonstration: Part 2

Updated: November 15, 2024

CM Maryland


Summary

The video leads participants through the process of identifying and framing topics in mediation, focusing on conflict resolution and agreements. Key topics such as noise levels, guest behaviors, and smoking are discussed, with a focus on brainstorming solutions and setting up regular check-in meetings for progress tracking. Strategies for ensuring fairness and neutrality in mediation include giving voice to both parties, discussing values, and encouraging sustainable collaboration through feedback sessions and skill development role-plays. Awareness of communication styles, natural flow, and topic relevance, such as dogs and children, play a crucial role in successful mediation outcomes.


Introduction and Recap

The speaker welcomes the participants back and recaps the previous steps taken in the process, leading up to step three of identifying and framing topics.

Identifying Topics

Participants discuss various topics such as dogs, trash cans, noise, and peace in the backyard, highlighting key conflicts and concerns.

Framing Topics

The participants start framing topics such as noise levels, guest behaviors, smoking, and cursing, working towards resolutions and agreements.

Brainstorming Phase

The group delves into brainstorming ideas and details for each topic, focusing on implementing solutions and setting up regular check-in meetings.

Discussion about Kiwana's Evaluation

A narrative about Kiwana's performance-based evaluation, focusing on avoiding being overly critical and gaining confidence in the evaluation process.

Observations on Communication in Mediation

Reflections on communication in mediation, including natural conversation flow and the importance of communication topics like dogs, children, and general talking styles.

Ensuring Fairness and Neutrality in Mediation

Strategies for ensuring fairness and neutrality in mediation, including giving voice to both parties, discussing values, and balancing participation.

Empowering and Encouraging Mediators

Encouraging mediators to sustain neutrality, empower participants, and schedule feedback sessions for collaborative energy preservation.

Practicing Mediation Role-Plays

Engagement in mediation role-plays for skill development, with a focus on staying committed to the process and shared responsibility in co-mediation.


FAQ

Q: What is the purpose of step three in the process mentioned in the file?

A: The purpose of step three is to identify and frame topics for discussion.

Q: What are some of the topics discussed by the participants during the meeting?

A: Some of the topics discussed include dogs, trash cans, noise levels, guest behaviors, smoking, and cursing.

Q: How do participants work towards resolutions and agreements during the meeting?

A: Participants work towards resolutions and agreements by brainstorming ideas and details for each topic and focusing on implementing solutions.

Q: What are some strategies mentioned for ensuring fairness and neutrality in mediation?

A: Some strategies include giving voice to both parties, discussing values, balancing participation, sustaining neutrality, empowering participants, and scheduling feedback sessions.

Q: Why is communication important in mediation?

A: Communication is important in mediation to ensure natural conversation flow, address important topics like dogs, children, and general talking styles, and facilitate conflict resolution.

Q: What is the focus of engagement in mediation role-plays mentioned in the file?

A: The focus is on skill development, staying committed to the process, and understanding shared responsibility in co-mediation.

Logo

Get your own AI Agent Today

Thousands of businesses worldwide are using Chaindesk Generative AI platform.
Don't get left behind - start building your own custom AI chatbot now!